If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than 30 days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.

Please mail your item in a prepaid, insured, traceable package to:

Returns Department
Monaco & Associates Incorporated
4123 Gage Center Drive, Suite 130
Topeka, KS, 66604-1886

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International Customers

If you are shipping outside of the U.S., please send an email with the total order and shipping address to store@monacoassociates.com before checking out. We will calculate your shipping cost, and you will complete your checkout using international postage units. Thank you!